Feedback insights

No favorites
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Total Feedback
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No data
Avg. Handling Time
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Avg. Feedback / Month
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Oldest Waiting Feedback
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Resolved metrics use resolvedDate in the selected range and exclude auto-generated system feedback. Avg days use a light Power BI-style calibration because the JSON only contains dates, not timestamps.
NameResolvedReassignedAvg. handling time
No handling time data for selected range.
CategoryCountAvr. accept timeAvr. resolution timeAvr. handling time
Resolution Kitchen0———
Resolution Delivery0———
Resolution General0———
Store Resolution0———
General Resolution0———
Sales General0———
Sales Kitchen0———
Sales Sales0———
Kitchen Sales0———
Sorry, I don't know0———
Resolved feedbacks per Month
MonthResolutionSalesUnknownTotal
Feedbacks recieved per Month
MonthResolutionSalesUnknownTotal
Feedback entries 0 total · 0 used for avg